1) Is the HH turned on?

2) Take HH out of cradle and put it back in

3) Check all connections

      USB to cradle and PC

      Power cord to cradle and wall

      Is there a second device (cell phone, etc.) connected to a different USB port on the PC?

            If so, disconnect it from the PC


4) Reset HH

      600:           F1 + F4

      800:           Use stylus to press the tiny button on back to the right of the barcode next to the strap

      Datalogic:  Yellow + Blue + Esc

5) End ALL WMDC (Windows Mobile Device Center) Partnerships

       Take HH OUT of cradle

       End Partnerships in WMDC

       Re-connect HH to cradle


Check battery cover on all SC models