Use the instructions below to fix any invoices that have failed to export from Deepwater Portal

1. login to portal and click on Invoices button:

2. click vendor name to open rejected invoice

3. type in UPC codes that are missing, then click 'save and export'

You'll only have to do that once for each UPC, as the system will remember that number moving forward.

If you have a pricebook file from the vendor, that you can upload that on the portal via 'Vendor Catalog Upload' button. Then, save and browse for the file and upload the catalog as shown in the screenshot below:


Thank you,