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Solution home DAILY BOOKS Non-Fuel Invoices

Scan2k- Dirty scanner error Print

Modified on: Fri, 30 Dec, 2022 at 12:10 PM



 

It looks like your scanner has been flagged by the 3rd party as needing to be cleaned....can you please do the following:

1. Click for steps to clean scanner:
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=ads2800w_all&faqid=faq00000261_059

2. Once the scanner has been cleaned, login to the Deepwater dashboard and click on the banner to say YES the scanner has been cleaned. This will re-engage your scanner, see below:

 

 


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